Need some extra support? FSU ‘Distance Campus’ can help

This message to all students has been approved by Robert Fuselier, Director of the Office of Distance Learning.

Though we may be socially distanced, the FSU “Distance Campus” can help you get through the academic challenges of remote learning this fall. Explore how FSU can support your remote experience with services like tutoring, student engagement opportunities, distance library resources, technical support, and more.

Online Learning. Visit the Student Guide to Learning Online for the tools and tips you need to stay connected to your instructors and classmates and maximize learning at a distance.

Virtual FSU. Student Affairs features resources like student engagement, telehealth services, and career readiness on the Virtual FSU site. You’ll also find the Return to Student Life Guide, which outlines plans to provide safe and innovative ways to foster connection and community.

Florida State Anywhere. If you’re a new first-year or transfer student and unable to join us on campus, the Florida State Anywhere program can help you connect to fellow students and support services. Small-group experiences ease your transition to FSU and start your FSU journey off strong.

Tutoring. The Academic Center for ExcellenceFSU LibrariesReading Writing Center, and the Digital Studios offer online appointments to provide academic support services to students.

Learning Accommodations. If you’re registered with the Office of Accessibility Services (OAS), formerly the Student Disability Resource Center, and have questions about any of your accommodations, we encourage you to work with your instructors to make sure they’re aware of your accommodations and to contact OAS for further assistance.

Distance Library Services. Students can access a variety of resources and services using the library website. Visit the FSU Libraries Off Campus Access page for information on accessing databases, articles, journals, eBooks, and other services. If you need access to print materials, the Strozier and Dirac collections are now providing curbside pickup. Strozier, Dirac, and FAMU-FSU Engineering libraries are open in a limited capacity. For the latest news, visit the FSU Libraries COVID-19 Updates and Resources page.

Computers, Internet & Software. Students experiencing financial hardship related to acquiring the appropriate technology should contact Case Management Services at For free and discounted WiFi, check out the ITS Free and Discounted WiFi Options page. For free software, see the Student Guide to Learning Online page or contact the ITS Service Desk. And don’t forget to beware of scammers! Review cybersecurity dos and don’ts on the ITS website.

ITS Technical Support. Need help with university technologies? Call 850-644-HELP Monday to Friday, 8 am – 6 pm or submit a service request to the ITS Service Desk.

Canvas Support. If you need help with Canvas or any of its integrated technologies, call ODL Technical Support at 850-644-8004 Monday to Friday, 8 am – 5 pm, schedule a consultation, or create a new support ticket.

Mental Health & Stress Management. The University Counseling Center is available with mental health resources, a mental health screening tool, and a 24-hour crisis hotline. The Student Resilience Project is an online, research-informed toolkit that can help you manage stress in healthy ways during this time.

Do you have an unresolved concern related to your coursework? FSU has a process in place for addressing your concerns. Referred to as the General Academic Appeals process, it works like this: First, communicate with your instructor to see if there are solutions or alternatives available that address your concerns. Most student concerns are resolved at this level. If your instructor is unable to help, the department chair or director and then dean’s office are the next points of contact. You can learn more about the process on the Faculty Development & Advancement website, under the Academic Honor Policy and Grievances section.

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Throughout this season of remote learning, the Office of Distance Learning is here to support you. Contact us at 850-644-4635 or visit our student website to view all our resources and services.

COVID-19: Coronavirus Updates | FAQ | Student Resources | Student Guide to Learning Online