For the second consecutive year, Florida State University’s Information Technology Services (ITS) was featured at an annual conference for EDUCAUSE, an organization for professionals advancing technology and data use in higher education.
The department was highlighted for its innovative strategies and commitment to employees, setting an example nationwide by anticipating future needs and preparing staff for technological advancements.
FSU encouraged its faculty, staff and researchers to adopt an agile strategy focused on enhancing research, infrastructure and support. ITS responded by earning international acclaim for its “Putting People First” doctrine, which helps staff adapt, improve skills and thrive amid rapid digital changes.
“At Florida State University, we launched a new IT strategy to rethink our investments by creating a professional development and retention plan for each employee,” said Jonathan Fozard, FSU associate vice president and chief information officer. “This effort went beyond traditional IT and focused on investing in one of our most valuable assets — our people.”
In response to the rapid pace of change and global competition for key staff, ITS launched an internship cohort program, reaching 100 interns in Fall 2024. This program is part of a framework designed to prepare ITS staff for innovation and leadership.
Additionally, ITS introduced the first-ever IT bonus plan, allocating funds to financially recognize employees for innovation, upskilling and certifications. The ITS Professional Development Bonus Plan rewards team members for professional development activities and certification achievements, with nearly 250 professional certificates qualifying for a bonus award.
“Investing in our faculty, staff and students is not just about meeting today’s demands but ensuring we are prepared for tomorrow’s challenges,” said Jim Clark, provost and executive vice president for Academic Affairs. “It is imperative that we provide the tools and opportunities they need to grow and excel.”
For more information, visit its.fsu.edu.