This message to all faculty and staff has been approved by Jane Livingston, Associate Vice President and Chief Information Officer.
Zoom recently upgraded to Zoom 5.0 for improved security. All Zoom users now must use version 5.0 or higher to attend or host a meeting.
As a result of the upgrade, some individuals are receiving an error message preventing them from updating the Zoom desktop app. Information Technology Services (ITS) is aware of the issue and has been working to streamline the Zoom update process.
If you are still experiencing issues and are unable to update to version 5.0, please contact the ITS Service Desk at 850-644-4357 or help.fsu.edu.