EAP services available via phone and video

This message to all faculty and staff has been approved by Renisha Gibbs, Associate Vice President for Human Resources and Finance & Administration Chief of Staff.

The Employee Assistance Program (EAP) improves the well-being of FSU employees by providing services that assist them through personal and/or workplace difficulties. During the COVID-19 emergency period, all services are being offered via phone and video. Requests for in-person appointments will be assessed on a case-by-case basis. EAP offers the following services:

Confidential Counseling Sessions

Employees and their dependents have access to confidential and timely problem identification/assessment services.

Confidential Supervisor Consults

Consultation, training, and support are available to those managing employees seeking assistance.

Mediation/Guided Discussion Services

The EAP Conflict Resolution Program includes free, confidential Mediation and Guided Discussions to help resolve disputes.

Emergency Loan Fund (ELF) Program

EAP administers FSU’s Emergency Loan Fund (ELF). If eligible, an individual may receive an interest-free loan of up to $1,500 to be repaid through payroll deduction. EAP has partnered with Debt Management Credit Counseling Corporation (DMCC) to assist those in the FSU community who may be struggling with debt or wanting to increase their credit rating. DMCC also offers Online Financial Literacy Programs.


EAP is available 24/7 to respond to any emergency. For assistance by phone, call (850) 644-2288 or toll free at (877) 246-4679. For assistance by email, please click here.

For tips on managing stress amid the COVID-19 pandemic, please read Coping with Stress and Anxiety during the Coronavirus.